Frequently Asked Questions

We provide all leather services including cleaning and conditioning, restoration, reconditioning, refinishing, deodorising, adding protective coatings, moisturising, colour loss prevention, stain resistance and more. To find out how we can help call 1300 558 509 and talk with one of our friendly customer service staff.

Leather requires regular care to retain its moisture and softness. Most store-bought leather cleaners and conditioners can provide immediate relief but can also cause potential long-term damage. Professional products applied by upholstery specialists ensures your leather stays looking and feeling great for the longest time.

Yes, manufacturers recommend maintenance every 6-12 months

We can clean all types of leather, including pigmented, aniline, nubuck, faux and suede.

Yes. Leather in cars and boats is exposed to more abrasive wear and more extreme weather conditions making additional care for your vehicles leather upholstery even more important.

We begin by applying a cleaner that eliminates damaging soils. Next, the leather is heated to open pores and absorb the moisturiser leaving your leather feeling as soft and supple as the day it was purchased. If you choose, we will then re-heat the leather and apply a protector that fills in cracks where soils typically settle, therefore preventing future damage.

No. All chemicals used during the cleaning process are either water based or alcohol based. There are no solvents or hazardous materials present in any of our products. All products are environmentally friendly and safe. There are no harsh odours or vapours to cause you or your family concern or discomfort.

Fading can be caused by sunlight or day-to-day wear and the use of inappropriate cleaners, all of which dry the leather. If your leather sofa or chair is located by a window, we can clean and apply our UV Protection Cream & Conditioner which provides protection against sun fading.

The stained area may require re-colouring. The yellow stain is damage to the leather finish, causing it to look yellowish. Since you have tried to remove the stain yourself there is a chance the stain has set and it may be difficult to remove, however we have a very high success rate for most stains we treat.

It depends on the severity of the repair but we mainly provide professional cleaning, conditioning and protection.

It will increase the life expectancy of your leather, and help to retain its image and value. Also, professional cleaning highlights colours and restores freshness. Lastly, cleaning your leather removes stains and odours as well as protects you and your family against allergens!

We can give the leather a very good clean with our custom leather cleaner and conditioner, this should remove any residues of smoke odour within your leather. However, cushions, wood work etc. may have also absorbed the odour.

If its minor damage no bigger than a golf ball, we can probably remove the stain for you, if it is a larger job there is a chance we can't but we are more than happy to carry out an inspection to see if we can help.

It is fast an easy, here is what you can expect!

• Pre-inspection for damage and permanent staining
• Pre-treat stains with leather solution
• Soil extraction and rinse
• Apply leather protection
• Speed drying
• Inspect and review

We specialise in cleaning the following:
Pigmented leather, Aniline/Semi Aniline, Suede, Nubuck and plenty of other leathers. To find out how we can help call 1300 558 509 and talk to one of our friendly customer service staff.

We charge a standard price for each type of service, sometimes varying per the complexity of the job. There is a price list for you to review on our website. To find out how we can help call 1300 558 509 and talk to one of our friendly customer service staff.

Our specialists will visit your home to clean and condition your furniture. General dirt build-up, grime and even stubborn stains will be removed. Your leather will then be conditioned to give you the peace of mind that it will look and feel great for years to come.

We can remove most food and beverage stains depending on their severity.

In most cases, we can, however it really depends on the severity of the mildew. We will always do everything in our power to try and fix your problem.

Yes! We know that sometimes ink or dye from packaging, newspapers or damp/wet clothes can leave dye stains on your furniture. We restore your upholstery by removing these ugly dye transfer stains! We can also remove permanent ink or marker stains and spot re-dye affected areas if necessary.

Before cracking has a chance to develop, contact us and we will clean and condition the leather for you. Embedded dirt and dryness can cause the surface pigment to crack and the colour to fade. If your leather furniture or your car seats are cracking, we can fix them for you!

Basic cleaning of your furniture will require you to wipe your furniture two or three times a week with a soft rag or vacuum. Make sure to be careful while cleaning, it is important that soft materials must be used when cleaning leather as it can scratch easily, affecting its distinct grain or finish.

We recommend professional cleaning and conditioning every year. Oils in your leather dry out and evaporate even when your leather is rarely used. It is important to replenish these oils as well as occasionally clean the leather to protect it for years to come.

Different animal skins are used to produce a variety of leather finishes. All leather comes from one source, the hides of animals. The most common is from cows. All leathers are processed in a similar manner to achieve a particular look and feel. Once the leather is tanned and processed, certain sections are then selected for use in a particular application. This process determines the type of leather that will be made available to you. In almost all situations, similar tanning and dyeing chemicals and processes are used. The most common type of leather, Top Grain (coated) leather is used in almost all automotive and furniture upholstery. This type of leather is the most durable and easiest to maintain. Aniline (Nubuck) is a form of leather with a very soft feeling. Usually there is no finish, leaving it unsealed and susceptible to dirt and staining. Suede is a type of this leather.

Yes, leather interiors in vehicles take a lot of abuse from sun, water, and dirt. Our cleaning and conditioning process will help your interior last as long as your car.

We can usually help the appearance of your leather, and of course leave it physically clean. Removing soils and oils also prevents them from chemically attacking the leather finish, and penetrating the corium (substrata). As your leather ages, however, microscopic cracks develop which can become stained. Eventually, refinishing becomes necessary to achieve significant cosmetic improvement.

Our thorough, hand-applied conditioner restores beneficial oils and water to your leather to help maintain optimum moisture content. This keeps it supple, which helps reduce severe creasing which can lead to cracking.

It depends on how you use it, and how harsh your environment is. Exposure to sunlight and air flow accelerate the drying-out process. Rule of thumb; every 6 months to 2 years.

No, it will not rub off. We use only the dyes and finishes that were used when the leather was originally produced. The new finish is as hardy as the original finish.

Although every situation can be different, it should feel very close or exactly like it did when it was new.

Yes! the best part is we can minimise the ‘down time’ of your furnishings by having one of our technician’s work ‘on site’ to expedite any cleaning and conditioning that is needed.

Yes, you can but we recommend leaving it to an expert for the best possible results! It is possible you will not use the right product and end up causing damage. Many products suitable for, say, saddle leather or footwear should never come near your upholstery, as is the case with some “cleaning protectants” which contain silicones.

No, unfortunately we do not dye leather.

We do not repair leather rips and tears

Oils tend to dissipate into leather. As such, small concentrations of oil may gradually disappear. To accelerate the process, apply dry corn starch directly to the affected area, covering the stain. Let the corn starch draw oil up out of the leather for 4-8 hours. Gently wipe away, and then repeat the process as necessary. Keep in mind that this is a home remedy with no detriment to the leather, but of limited effectiveness.

If we come to inspect furniture and not carry out work, we may charge a small attendance fee.

Our steam cleaning extraction machine is portable, so if your home or office is in a high-rise building or if it has stairs, we simply come to you without any trouble.

Microsuede is a blend of polyester and polyamide. It is a lightweight and durable material comprised of tiny threads that are 100 times thinner than a human hair.

Yes. Microsuede in cars and boats is exposed to more abrasive wear and more extreme weather conditions making additional care for your vehicles leather upholstery even more important.

No. All the chemicals in the cleaning products we use are either water based or alcohol based. There are no solvents or hazardous materials present in any of our products. All products are environmentally friendly, and safe. There are no harsh odours or vapours to cause concern or discomfort.

Fading can be caused by sunlight or day-to-day wear and the use of inappropriate cleaners. If your microsuede sofa or chair is located by a window you might consider arranging for us to apply our UV Protection which will provide protection against sun fading.

One main benefit is that it will increase the life expectancy of your furniture retaining its image and value. Also, it highlights its attractive colour whatever it may be and restores its original freshness. Lastly cleaning your microsuede with get rid of unwanted stains and odours and protect you from allergens!

We can give the microsuede a very good clean with our special cleaner and conditioner, this should remove any residues of smoke odour on the microsuede. However, the cushions, wood work etc.may have also absorbed the odour. After we clean the microsuede, if you can still smell smoke, let us know and we can try to do a double clean charging you accordingly.

It’s all very fast and easy, here is what to expect!

• Pre-inspection for damages and any permanent stains.
• Prepare area for cleaning like moving furniture for space to clean.
• Pre-treat stains.
• Soil extraction and rinse.
• Upholstery protection applied.
• Speed drying with blower.
• Inspect with client to review the microsuede furniture cleaning service.

Our pricesare the best in Australia! We charge a standard price for each type of service, sometimes varyingper the complexity of the job. Standard upholstery cleaning is priced affordably, while cleaning more complex fabrics requiring special treatment is priced fairly and accordingly.

Our specialists will visit your home to clean and condition your microsuede furniture. General dirt build-up, grime and even stubborn stains will be removed. Your microsuede will then be conditioned to give you the peace of mind that it will look and feel great for years to come.

We can remove most food and beverage stains depending on the severity. Eating while watching television is something many of us do on a regular basis! We understand that accidents do happen and some stains are difficult to remove especially if they have set.

In most cases, we can, however it really depends on severity of the mildew. We will always do everything in our power to try to fix your problem.

Yes, microsuede interiors in vehicles take a lot of abuse from sun, water, and dirt. Our cleaning and conditioning process will help your microsuede interior last if your car.

Although every situation can be different, it should feel very close or exactly like it did when it was new.

Yes! the best part is we can minimise the ‘down time’ of your furnishings by having one of our technician’s work ‘on site’ to expedite any cleaning and conditioning that is needed.

Yes, you can but we recommend leaving it up to an expert for the best possible results! It is possible you will not use the right product and end up doing damage.

No, unfortunately we do not dye microsuede.

We do not repair microsuede rips and tears

Maybe, if your furniture is of what we call “disposable” quality. We suggest that you consider several factors in making this decision:

• Did I buy quality in the first place, and am I therefore confident that the frame and foundation materials are worth retaining?
• Do I still like the style and function of the piece?
• Do I want to shop around for new, or stick with the known quantity?

Our steam cleaning extraction machine is portable, so if your home or office is in a high-rise building or if it has stairs, we simply come to you without any trouble.

Microsuede is a blend of polyester and polyamide. It is a lightweight and durable material comprised of tiny threads that are 100 times thinner than a human hair.

Yes. Microsuede in cars and boats is exposed to more abrasive wear and more extreme weather conditions making additional care for your vehicles leather upholstery even more important.

No. All the chemicals in the cleaning products we use are either water based or alcohol based. There are no solvents or hazardous materials present in any of our products. All products are environmentally friendly, and safe. There are no harsh odours or vapours to cause concern or discomfort.

Fading can be caused by sunlight or day-to-day wear and the use of inappropriate cleaners. If your microsuede sofa or chair is located by a window you might consider arranging for us to apply our UV Protection which will provide protection against sun fading.

One main benefit is that it will increase the life expectancy of your furniture retaining its image and value. Also, it highlights its attractive colour whatever it may be and restores its original freshness. Lastly cleaning your microsuede with get rid of unwanted stains and odours and protect you from allergens!

We can give the microsuede a very good clean with our special cleaner and conditioner, this should remove any residues of smoke odour on the microsuede. However, the cushions, wood work etc.may have also absorbed the odour. After we clean the microsuede, if you can still smell smoke, let us know and we can try to do a double clean charging you accordingly.

It’s all very fast and easy, here is what to expect!

• Pre-inspection for damages and any permanent stains.
• Prepare area for cleaning like moving furniture for space to clean.
• Pre-treat stains.
• Soil extraction and rinse.
• Upholstery protection applied.
• Speed drying with blower.
• Inspect with client to review the microsuede furniture cleaning service.

Our pricesare the best in Australia! We charge a standard price for each type of service, sometimes varyingper the complexity of the job. Standard upholstery cleaning is priced affordably, while cleaning more complex fabrics requiring special treatment is priced fairly and accordingly.

Our specialists will visit your home to clean and condition your microsuede furniture. General dirt build-up, grime and even stubborn stains will be removed. Your microsuede will then be conditioned to give you the peace of mind that it will look and feel great for years to come.

We can remove most food and beverage stains depending on the severity. Eating while watching television is something many of us do on a regular basis! We understand that accidents do happen and some stains are difficult to remove especially if they have set.

In most cases, we can, however it really depends on severity of the mildew. We will always do everything in our power to try to fix your problem.

Yes, microsuede interiors in vehicles take a lot of abuse from sun, water, and dirt. Our cleaning and conditioning process will help your microsuede interior last if your car.

Although every situation can be different, it should feel very close or exactly like it did when it was new.

Yes! the best part is we can minimise the ‘down time’ of your furnishings by having one of our technician’s work ‘on site’ to expedite any cleaning and conditioning that is needed.

Yes, you can but we recommend leaving it up to an expert for the best possible results! It is possible you will not use the right product and end up doing damage.

No, unfortunately we do not dye microsuede.

We do not repair microsuede rips and tears

Maybe, if your furniture is of what we call “disposable” quality. We suggest that you consider several factors in making this decision:

• Did I buy quality in the first place, and am I therefore confident that the frame and foundation materials are worth retaining?
• Do I still like the style and function of the piece?
• Do I want to shop around for new, or stick with the known quantity?

Once a rug’s natural lanolin is lost, rugs lose their natural stain resistance. Because our cleaning system replenishes this natural lanolin, we recommend a regular cleaning every three to six years to keep your rugs soft and strong.

There is very little that you need to do to prepare your home for our arrival. The only thing we ask is that you remove any plants, lamps, knick-knacks or other items resting on the carpet or furniture from the rooms being cleaned.

Yes, we do! We clean - oriental rugs, Persian rugs, Chinese Rugs, Turkish Rugs, Moroccan Rugs, custom rugs, handmade rugs, machine made rugs, shag rugs, natural dye rugs & more.

Yes, we do! We will come to you to steam clean your rug in your home. We also provide pick-up and delivery service for delicate rugs that require hand wash.

Prices vary depending on the rug; we have a price list on our main page for you to consider.

Drying time usually take an average of 6-9 hours

Yes, we do! We have specialised rug washing and drying facilities in our warehouse. We also offer a pick-up and delivery service for your convenience!

Yes. We specialise in hand washing delicate and expensive rugs and have many years’ experience dealing with delicate fabrics. We hand wash silk, oriental and Persian rugs just to name a few.

No. Proper cleaning by a trained and certified professional will not cause shrinkage. Your wool rug will be properly tested, cleaned, and dried to prevent shrinkage.

Our cleaning equipment is portable, so if your home is in a high-rise building or if it has stairs, we simply come to you without any trouble.

We will require your vessel to be either berthed, on a trailer or slipped onto hard standing within proximity to a 240 Volt - 10 Amp mains power supply.

The standard boat cleaning procedure usually consists of our professional team steam cleaning your carpet as well as cleaning and conditioning any leather, vinyl or fabric.

Ideally you need to have your boat upholstery and carpets cleaned at least once a year, however we recommend cleaning every eight months. Due to the harsh effects weather and salt has on your boat it is very wise to periodically clean the upholstery and carpets on your boat.

Cleaning time depends on the size of your boat; however,most boats require a couple hours to clean.

On a good day, it will take about 3 hours for your boat carpets to dry.

Our excellent cleaning team has years of experience cleaning all varieties of boat upholstery. Boat upholstery is typically made of various fabric blend, vinyl or leather. The type of material your boat upholstery is made of determines what methods out all carpet professionals we will be using to clean it.

It’s always good idea to clean your boat as thoroughly as possible before you leaving it at the marina or storing it away for winter. This ensures you don't have to worry about problems occurring through erosion and it will also give you chance to make sure that there are no damp spots in the boat and especially its upholstery.

Boat upholstery, including vinyl, is porous and will absorb stains. We can remove most stains depending on the severity and how long it has been left to dwell.

It depends on how long the mould has been forming, and the type of problems which may have resulted. If it has just begun to form, we will clean and remove the mould and sanitise the area for you. If the mould has been there for a long time, there is a possibility you may require reupholstering. It is important that you call us at the first sign of mould so we can remove and clean the area straight away.

If you see mildew forming on your vinyl, mix one-tablespoon of ammonia, 1/4 cup hydrogen peroxide and 3/4 cup water. Scrub the vinyl, rinse it and dry thoroughly to prevent more mildew from forming.

Our expert boat cleaners clean any variety of boat upholstery. Fabric boat upholstery is harder to clean than vinyl and leather. It soaks up water and spills like a sponge, allowing it to quickly soak into the foam. We offer steam cleaning for your fabric boat upholstery that will leave it smelling fresh and looking new.

Very few boats have leather upholstery because leather becomes sun damaged very easily. If your boat has leather upholstery, we can clean, condition and protect it. We can also offer some helpful tips such as avoiding exposure to direct sunlight as much as possible.

Yes, we specialise in cleaning all kinds of boat carpet. Unlike other carpeting, boat carpet needs to be professionally cleaned as it is continuously exposed to more elements such as salt, fish blood, oil and grimier outdoor dirt etc. Your boats carpeting requires professional cleaning more frequently than your regular carpet at home.

To restore the elegant beauty of your boats upholstery and refresh the overall look of your boat.

We test a small patch of your upholstery to ensure that fabric and colour remains intact before we begin to clean, taking into consideration factors such as colour fastness and dimensional steadiness -we want to be 100% sure you'll be happy with the results.

Give your furniture and upholstery a thorough vacuum every time you clean to remove surface dust and dirt before it has a chance to sink in.

You truly need to treat stains the correct way the first time to achieve the best results. If you have a stain on your boats carpet or upholstery it is wise to call us first so we can take care of the situation before it gets worse.

Our technicians are highly trained professionals, using a special range of cleaning solutions and equipment. However, some stains may have set, meaning they could be permanent. Nobody can guarantee to remove every stain but we will work with you to find the best solution.

Depending on how full our schedule is,we can sometimes come to your boat on the day you make an appointment. Please give us a call to check availability and we will do our best to cater to your needs.

We prefer that you are present while we are cleaning but if you can't be there for whatever reason we will work with you to set something up that works for everyone.

It all depends on the size of your boat and the job that we are performing for you. We have a price list on the website for you to check, or you give us a call on 1300 558 509 and we will be more than happy to answer all your questions.

We will require your vessel to be either berthed, on a trailer or slipped onto hard standing within proximity to a 240 Volt - 10 Amp mains power supply.

The standard boat cleaning procedure usually consists of our professional team steam cleaning your carpet as well as cleaning and conditioning any leather, vinyl or fabric.

Ideally you need to have your boat upholstery and carpets cleaned at least once a year, however we recommend cleaning every eight months. Due to the harsh effects weather and salt has on your boat it is very wise to periodically clean the upholstery and carpets on your boat.

Cleaning time depends on the size of your boat; however,most boats require a couple hours to clean.

On a good day, it will take about 3 hours for your boat carpets to dry.

Our excellent cleaning team has years of experience cleaning all varieties of boat upholstery. Boat upholstery is typically made of various fabric blend, vinyl or leather. The type of material your boat upholstery is made of determines what methods out all carpet professionals we will be using to clean it.

It’s always good idea to clean your boat as thoroughly as possible before you leaving it at the marina or storing it away for winter. This ensures you don't have to worry about problems occurring through erosion and it will also give you chance to make sure that there are no damp spots in the boat and especially its upholstery.

Boat upholstery, including vinyl, is porous and will absorb stains. We can remove most stains depending on the severity and how long it has been left to dwell.

It depends on how long the mould has been forming, and the type of problems which may have resulted. If it has just begun to form, we will clean and remove the mould and sanitise the area for you. If the mould has been there for a long time, there is a possibility you may require reupholstering. It is important that you call us at the first sign of mould so we can remove and clean the area straight away.

If you see mildew forming on your vinyl, mix one-tablespoon of ammonia, 1/4 cup hydrogen peroxide and 3/4 cup water. Scrub the vinyl, rinse it and dry thoroughly to prevent more mildew from forming.

Our expert boat cleaners clean any variety of boat upholstery. Fabric boat upholstery is harder to clean than vinyl and leather. It soaks up water and spills like a sponge, allowing it to quickly soak into the foam. We offer steam cleaning for your fabric boat upholstery that will leave it smelling fresh and looking new.

Very few boats have leather upholstery because leather becomes sun damaged very easily. If your boat has leather upholstery, we can clean, condition and protect it. We can also offer some helpful tips such as avoiding exposure to direct sunlight as much as possible.

Yes, we specialise in cleaning all kinds of boat carpet. Unlike other carpeting, boat carpet needs to be professionally cleaned as it is continuously exposed to more elements such as salt, fish blood, oil and grimier outdoor dirt etc. Your boats carpeting requires professional cleaning more frequently than your regular carpet at home.

To restore the elegant beauty of your boats upholstery and refresh the overall look of your boat.

We test a small patch of your upholstery to ensure that fabric and colour remains intact before we begin to clean, taking into consideration factors such as colour fastness and dimensional steadiness -we want to be 100% sure you'll be happy with the results.

Give your furniture and upholstery a thorough vacuum every time you clean to remove surface dust and dirt before it has a chance to sink in.

You truly need to treat stains the correct way the first time to achieve the best results. If you have a stain on your boats carpet or upholstery it is wise to call us first so we can take care of the situation before it gets worse.

Our technicians are highly trained professionals, using a special range of cleaning solutions and equipment. However, some stains may have set, meaning they could be permanent. Nobody can guarantee to remove every stain but we will work with you to find the best solution.

Depending on how full our schedule is,we can sometimes come to your boat on the day you make an appointment. Please give us a call to check availability and we will do our best to cater to your needs.

We prefer that you are present while we are cleaning but if you can't be there for whatever reason we will work with you to set something up that works for everyone.

It all depends on the size of your boat and the job that we are performing for you. We have a price list on the website for you to check, or you give us a call on 1300 558 509 and we will be more than happy to answer all your questions.

Conditioningcanslightly deepen the lighter shades of naturally tanned leather. Leather conditionercan slightly change the colour of naturally tanned leather because it fully penetrates the leather pores. Before carrying out any leather conditioning we will perform a test on a small inconspicuous area.

Absolutely! The industry leading products used by Sofa Cleaners® specialists do not interfere with the dyes or change the colour of dyed leather. Before carrying out any leather conditioning we will perform a test on a small inconspicuous area.

Sofa Cleaners® upholstery specialists can help to move items that one person could be expected to move such as furniture with wheels, light furniture, tables and chairs, however as Sofa Cleaners® insurance covers our restoration services, we will not be held liable for any damage caused to furniture or property you request our technicians to move.

It is best practice to re-apply leather conditioner after each professional clean, dependant on how often the service is performed.

No. Frequent cleaning of the leather will help to maintain its original appearance.

We provide all leather services including cleaning and conditioning, restoration, reconditioning, refinishing, deodorising, adding protective coatings, moisturising, colour loss prevention, stain resistance and more. To find out how we can help call 1300 558 509 and talk with one of our friendly customer service staff.

Leather requires regular care to retain its moisture and softness. Most store-bought leather cleaners and conditioners can provide immediate relief but can also cause potential long-term damage. Professional products applied by upholstery specialists ensures your leather stays looking and feeling great for the longest time.

Yes, manufacturers recommend maintenance every 6-12 months

We can clean all types of leather, including pigmented, aniline, nubuck, faux and suede.

Yes. Leather in cars and boats is exposed to more abrasive wear and more extreme weather conditions making additional care for your vehicles leather upholstery even more important.

We begin by applying a cleaner that eliminates damaging soils. Next, the leather is heated to open pores and absorb the moisturiser leaving your leather feeling as soft and supple as the day it was purchased. If you choose, we will then re-heat the leather and apply a protector that fills in cracks where soils typically settle, therefore preventing future damage.

No. All chemicals used during the cleaning process are either water based or alcohol based. There are no solvents or particularly harsh materials present in any of our products. All products are environmentally friendly and safe. There are no harsh odours or vapours to cause you or your family concern or discomfort.

Fading can be caused by sunlight or day-to-day wear and the use of inappropriate cleaners, all of which dry the leather. If your leather sofa or chair is located by a window, we can clean and apply our UV Protection Cream & Conditioner which provides protection against sun damage.

The stained area may require re-colouring. The yellow stain is damage to the leather finish, causing it to look yellowish. Since you have tried to remove the stain yourself there is a chance the stain has set and it may be difficult to remove, however we have a very high success rate for most stains we treat.

It depends on the severity of the repair but we mainly provide professional cleaning, conditioning and protection.

It will increase the life expectancy of your leather, and help to retain its image and value. Also, professional cleaning highlights colours and restores freshness. Lastly, cleaning your leather removes stains and odours as well as protects you and your family against allergens!

We can give the leather a very good clean with our custom leather cleaner and conditioner, this should remove any residues of smoke odour within your leather. However, cushions, wood work etc. may have also absorbed the odour.

If its minor damage no bigger than a golf ball, we can probably remove the stain for you, if it is a larger job there is a chance we can't but we are more than happy to carry out an inspection to see if we can help.

It is fast an easy, here is what you can expect!

1. Pre-inspection for damage and permanent staining
2. Pre-treat stains with leather solution
3. Soil extraction and rinse
4. Apply leather protection
5. Speed drying
6. Inspect and review

We specialise in cleaning the following:

Pigmented leather, Aniline/Semi Aniline, Suede, Nubuck and plenty of other leathers. To find out how we can help call 1300 558 509 and talk to one of our friendly customer service staff.

We charge a standard price for each type of service, sometimes varying per the complexity of the job. There is a price list for you to review on our website. To find out how we can help call 1300 558 509 and talk to one of our friendly customer service staff.

Our specialists will visit your home to clean and condition your furniture. General dirt build-up, grime and even stubborn stains will be removed. Your leather will then be conditioned to give you the peace of mind that it will look and feel great for years to come.

We can remove most food and beverage stains depending on their severity.

In most cases, we can, however it really depends on the severity of the mildew. We will always do everything in our power to try and fix your problem.

Yes! We know that sometimes ink or dye from packaging, newspapers or damp/wet clothes can leave dye stains on your furniture. We restore your upholstery by removing these ugly dye transfer stains! We can also remove permanent ink or marker stains and spot re-dye affected areas if necessary.

Before cracking has a chance to develop, contact us and we will clean and condition the leather for you. Embedded dirt and dryness can cause the surface pigment to crack and the colour to fade. If your leather furniture or your car seats are cracking, we can fix them for you!

Basic cleaning of your furniture will require you to wipe your furniture two or three times a week with a soft rag or vacuum. Make sure to be careful while cleaning, it is important that soft materials must be used when cleaning leather as it can scratch easily, affecting its distinct grain or finish.

We recommend professional cleaning and conditioning every 6 months to 1 year. Oils in your leather dry out and evaporate even when your leather is rarely used. It is important to replenish these oils as well as occasionally clean the leather to protect it for years to come.

Different animal skins are used to produce a variety of leather finishes. All leather comes from one source, the hides of animals. The most common is from cows. All leathers are processed in a similar manner to achieve a particular look and feel. Once the leather is tanned and processed, certain sections are then selected for use in a particular application. This process determines the type of leather that will be made available to you. In almost all situations, similar tanning and dyeing chemicals and processes are used. The most common type of leather, Top Grain (coated) leather is used in almost all automotive and furniture upholstery. This type of leather is the most durable and easiest to maintain. Aniline (Nubuck) is a form of leather with a very soft feeling. Usually there is no finish, leaving it unsealed and susceptible to dirt and staining. Suede is a type of this leather.

We can usually help the appearance of your leather, and of course leave it physically clean. Removing soils and oils also prevents them from chemically attacking the leather finish, and penetrating the corium (substrata). As your leather ages, however, microscopic cracks develop which can become stained. Eventually, refinishing becomes necessary to achieve significant cosmetic improvement.

Our thorough, hand-applied conditioner restores beneficial oils and water to your leather to help maintain optimum moisture content. This keeps it supple, which helps reduce severe creasing which can lead to cracking.

It depends on how you use it, and how harsh your environment is. Exposure to sunlight and air flow accelerate the drying-out process. Rule of thumb; every 6 months to 2 years.

No, it will not rub off. We use only the dyes and finishes that were used when the leather was originally produced. The new finish is as hardy as the original finish.

Although every situation can be different, it should feel very close or exactly like it did when it was new.

Yes! the best part is we can minimise the ‘down time’ of your furnishings by having one of our technician’s work ‘on site’ to expedite any cleaning and conditioning that is needed.

Yes, you can but we recommend leaving it to an expert for the best possible results! It is possible you will not use the right product and end up causing damage. Many products suitable for, say, saddle leather or footwear should never come near your upholstery, as is the case with some "cleaning protestants" which contain silicones.

No, unfortunately we do not dye leather.

We do not repair leather rips and tears

Oils tend to dissipate into leather. As such, small concentrations of oil may gradually disappear. To accelerate the process, apply dry corn starch directly to the affected area, covering the stain. Let the corn starch draw oil up out of the leather for 4-8 hours. Gently wipe away, and then repeat the process as necessary. Keep in mind that this is a home remedy with no detriment to the leather, but of limited effectiveness.

If we come to inspect furniture and not carry out work, we may charge a small attendance fee.

Sofas can and should be cleaned regularly to prevent the build-up of contaminants including dead skin, allergens, stains, odours and more.

Sofa Cleaners® use no harmful chemicals in our cleaning processes, ensure the safety of our customers.

Sofa Cleaners® and most manufacturers recommend cleaning annually. However, if you have pets, allergies or asthma, we recommend twice yearly professional cleaning to significantly reduce the level of irritants in your fabric sofa.

In the event of stains or odours we can schedule your sofa cleaning as soon as possible to reduce the chances setting in.

Our process has been used on many types of sofas including old and new. We are extremely careful to care for your furniture piece as if it was our own valued fabric sofa.

It depends on the size of the sofa, but between 45 minutes to an hour is usually designated. Of course, this will depend of many factors.

Yes, in many cases it is. Discuss the pricing options with our customer service as discounts do apply for multiple sofa cleaning. Call 1300 558 509

Many sofas contain dust mites and many with enough to cause allergic reactions in people who never exhibited any allergic tendencies.

Your sofa will be dry within 3-4 hours and look like new.

Yes, we provide spot pre-treatment services that have been successful with a variety of stains and odours.

To effectively extract dirt and allergens that are embedded in your sofa, much more powerful and specialised equipment and solutions are required. Our cleaning solutions will also sanitise and disinfect without any harmful toxins.

Yes, we have cleaned and refreshed even old and filthy sofas. Old sofas hold a greater number of pests and allergens; however, our process and equipment are effective at extraction and disinfection.