When stains occur, dilute with water. Do not soak the area. Work quickly & do not allow stains to set. Blot from the edge of the spill towards the center using a clean white cloth or towel. Avoid as much as possible rubbing the area or pushing the stain further into the pile. For semi-solid or solid spills use a spoon to scoop up as much as possible. Allow to air dry or dry with a fan or hair dryer. Avoid excess heat if a hair dryer is used. Once the area is dry, brush lightly with a brush to restore texture.
You never know when a spill will occur. To expedite the clean-up please consider keeping the following items in a small kit for this purpose:
- Clean white cloth
- A soft bristle brush, like a clothes brush
- Mild detergent, it must not contain bleach or alkaline
- White vinegar
- Dry cleaning fluid
- Weak ammonia
- Clean sponge
- Alcohol
- Glycerin
